Banksia Technology is a Sydney-based IT and automation consultancy helping small businesses work smarter by reducing manual tasks and connecting their systems with tools like Zapier. We work closely with local service-based businesses including trades, professional services, marketing agencies, clinics, law firms, financial services and non-profits to design practical, low-code automations that improve efficiency and reduce the risk of human error. Our goal is to make everyday processes simpler and more reliable so business owners and teams can focus on what really matters. Our approach is hands-on and business-led. We start by understanding your current systems and workflows, then build out custom automations that are easy to manage and built to last. Everything is documented, tested, and designed with long-term usability in mind. We’ve helped clients: • Capture leads from web forms and automatically send them into CRMs • Set up email workflows and internal notifications for new enquiries • Sync data between platforms like Google Workspace, HubSpot, Xero and Pipedrive • Automate task assignment and ticketing processes • Build custom workflows between tools that don’t have built-in integrations Whether you’re starting from scratch or already have a few Zaps in place, we can help with setup, clean-up, optimisation or expansion. We also work with businesses that need a more strategic approach to automation across multiple teams or departments. In addition to Zapier consulting, we provide ongoing IT support, cybersecurity, cloud system setup and systems integration. This makes us a solid partner for small businesses looking for modern, reliable IT and automation support from someone local. If you're an Australian business looking to simplify your systems and save time through automation, we’d be happy to help.